State of Illinois
92nd General Assembly
Legislation

   [ Search ]   [ PDF text ]   [ Legislation ]   
[ Home ]   [ Back ]   [ Bottom ]



92_HB3530

 
                                               LRB9206567TAtm

 1        AN ACT regarding telemarketing.

 2        Be it enacted by the People of  the  State  of  Illinois,
 3    represented in the General Assembly:

 4        Section  1.   Short  title.  This Act may be cited as the
 5    Telemarketing Registration and Fraud Prevention Act.

 6        Section 5.  Definitions.  As used in this Act, unless the
 7    context otherwise requires:
 8        "Emergency telephone number" means any  telephone  number
 9    that  accesses  or  calls  a fire department, law enforcement
10    agency, ambulance, hospital, medical center,  poison  control
11    center, rape crisis center, suicide prevention center, rescue
12    service,  or  the 911 emergency access number provided by law
13    enforcement agencies and police departments.
14        "Investment  opportunity"  means  anything  tangible   or
15    intangible,  that  is offered for sale, sold, or traded based
16    wholly or in  part  on  representations,  either  express  or
17    implied,  about  past,  present, or future income, profit, or
18    appreciation.
19        "Person" includes any individual, group  of  individuals,
20    firm,  association,  corporation, partnership, joint venture,
21    sole proprietorship, or any other business entity.
22        "Prize" means anything offered or purportedly offered and
23    given or purportedly given to a person by chance.
24        "Prize promotion" means a sweepstakes or  other  game  of
25    chance   or   an   oral   or   written,  express  or  implied
26    representation that a person has won, has  been  selected  to
27    receive,  or  is  eligible  to  receive  a prize or purported
28    prize.
29        "Seller" means any  person  who,  in  connection  with  a
30    telemarketing  transaction,  provides,  offers to provide, or
31    arranges for others to  provide  goods  or  services  to  the
 
                            -2-                LRB9206567TAtm
 1    customer in exchange for consideration.
 2        "Solicitation"  means  a  written or oral notification or
 3    advertisement that meets any one of the following terms:
 4             (1)  The   notification    or    advertisement    is
 5        transmitted  by  or  on  behalf  of the seller and by any
 6        printed,   audio,   video,   cinematic,   telephone,   or
 7        electronic means.
 8             (2)  In the case of a notification or  advertisement
 9        other   than   by  telephone,  either  of  the  following
10        conditions is met:
11                  (A)  The  notification  or   advertisement   is
12             followed by a telephone call from a telemarketer; or
13                  (B)  The  notification or advertisement invites
14             a response by telephone, and through that  response,
15             a  telemarketer  attempts to make a sale of goods or
16             services.
17        "Telemarketer" means any person who, in  connection  with
18    telemarketing,  initiates  telephone  calls  to  or  receives
19    telephone  calls from a person in this State.  "Telemarketer"
20    also means any person  located  within  this  State  who,  in
21    connection   with   telemarketing,   initiates   or  receives
22    telephone calls.  "Telemarketer" includes, but is not limited
23    to, any person who is an owner, operator, officer,  director,
24    or partner to the management activities of a business.
25        "Telemarketing"  means a plan, program, or campaign which
26    is conducted to induce the purchase of goods or  services  by
27    use  of  one  or more telephones and which involves more than
28    one telephone call.  "Telemarketing"  may  also  include  the
29    notification  of  a  prize  award.  "Telemarketing"  does not
30    include political fundraising.

31        Section 10.  Exemptions.  For  purposes  of  registration
32    and bonding under Sections 15 and 20, "telemarketer" does not
33    include any of the following:
 
                            -3-                LRB9206567TAtm
 1        (1)  Any  securities, commodities, or investment brokers,
 2    dealers, or investment advisers or associates of  securities,
 3    commodities,  or  investment  brokers, dealers, or investment
 4    advisers subject to license or registration by the Securities
 5    and  Exchange  Commission,   the  National   Association   of
 6    Securities Dealers, or any other self regulatory organization
 7    as defined by 15 U.S.C. 78l, or by an agency of this State or
 8    any other state, who are soliciting within the scope of their
 9    license or registration.
10        (2)  A  person  engaged  in solicitation for a religious,
11    charitable, political, educational,  or  other  noncommercial
12    purpose;  a  person  soliciting  for  a  domestic  or foreign
13    nonprofit corporation that is registered  with  the  Illinois
14    Secretary of State; or the Illinois Attorney General's Office
15    under the Charitable Trust Act.
16        (3)  A business making a sale to another business.
17        (4)  A   person   that  solicits  sales  by  periodically
18    publishing  and  delivering  a  catalog   of   the   person's
19    merchandise to prospective purchasers, if the catalog:
20             (A)  Contains  a written description or illustration
21        of each item offered for sale; and
22             (B)  Includes the business or home  address  of  the
23        person soliciting the sale.
24        (5)  A  person  who solicits contracts for maintenance or
25    repair of goods previously purchased from that person or from
26    the person on whose behalf the solicitation is made.
27        (6)  A person soliciting a transaction regulated  by  the
28    Commodity   Futures  Trading  Commission  if  the  person  is
29    registered or temporarily licensed with the Commodity Futures
30    Trading Commission under the Commodity Exchange Act (7 U.S.C.
31    1 et seq.), and the person's registration or license  is  not
32    expired, suspended, or revoked.
33        (7)  A   supervised  financial  organization  or  parent,
34    subsidiary,  or   affiliate   of   a   supervised   financial
 
                            -4-                LRB9206567TAtm
 1    organization,  or  a  licensee under the Consumer Installment
 2    Loan Act.
 3        (8)  A person licensed as  an  insurance  producer  under
 4    Article XXXI of the Illinois Insurance Code.
 5        (9)  An  insurance  company  licensed  under the Illinois
 6    Insurance Code.
 7        (10)  A person soliciting the sale of  services  provided
 8    by  a  satellite or cable television system authorized by the
 9    federal government or this State to provide services in  this
10    State.
11        (11)  A  telecommunications  carrier or its subsidiary or
12    agent, or other business, regulated by the Illinois  Commerce
13    Commission  under  Article  XIII of the Public Utilities Act,
14    including but not limited to a telecommunications carrier  as
15    defined  at  Section  13-202  of  the Public Utilities Act; a
16    federally licensed cellular telephone service partner or  its
17    agents; or a radio telecommunication service provider.
18        (12)  A  person  soliciting  business from consumers that
19    have  an  existing  business  relationship   with   or   have
20    previously  purchased  from the business enterprise for which
21    the person is soliciting.
22        (13)  A person operating a retail business  establishment
23    under the same name as that used in the solicitation:
24             (A)  Whose  goods  or  services  are  displayed  and
25        offered for sale at the business establishment; and
26             (B)  A  majority  of  whose  business  involves  the
27        consumer  obtaining the goods or services at the business
28        establishment.
29        (14)  A person soliciting for the sale of a  magazine  or
30    newspaper of general circulation.
31        (15)  An  issuer  or  a  subsidiary  of an issuer that is
32    authorized to offer securities for sale in this State.
33        (16)  A seller who offers:
34             (A)  A book, video, record, multimedia  club  offer,
 
                            -5-                LRB9206567TAtm
 1        contractual  plan,  or  arrangement  along with which the
 2        seller provides the consumer with a form the consumer may
 3        use to instruct  the  seller  not  to  ship  the  offered
 4        merchandise;
 5             (B)  A  book,  video, record, multimedia club offer,
 6        contractual plan, or arrangement  that  is  regulated  by
 7        Part  425  of  the  Federal  Trade  Commission regulation
 8        concerning the use of negative option plans by sellers in
 9        commerce (16 CFR 425); or
10             (C)  Books, records, videos, multimedia products, or
11        other goods for sale that are not covered by subdivisions
12        (A) or (B) of this item (16), including continuity plans,
13        subscription arrangements, standing  order  arrangements,
14        single  sales,  supplements, or series arrangements under
15        which the seller  periodically  ships  merchandise  to  a
16        consumer  who  has  consented  in  advance to receive the
17        merchandise on a periodic basis.
18        (17)  A real estate salesperson  or  broker  licensed  by
19    this State.
20        (18)  Any  person  that  has provided telemarketing sales
21    services under the same business  name  as,  and  derives  at
22    least   50%   of  gross  telemarketing  sales  revenues  from
23    contracts with, persons  exempted  under  this  Section  from
24    registration requirements.
25        (19)  A  person  soliciting  the  sale  of  food  or food
26    products if the solicitation is not intended to and does  not
27    result in a sale in excess of $100 to a single address.
28        (20)  A  public  utility or its subsidiary, affiliate, or
29    agent, or other business regulated by the  Illinois  Commerce
30    Commission under the Public Utilities Act.

31        Section 15.  Registration of telemarketers.
32        (a)    No  person  shall  act as a seller or telemarketer
33    without first having registered with  the  Attorney  General.
 
                            -6-                LRB9206567TAtm
 1    The  initial  application  for  registration shall be made at
 2    least 60 days prior to offering consumer  goods  or  services
 3    and  an  application  for  renewal shall be made on an annual
 4    basis thereafter.
 5        (b)    The  Attorney  General's   Office   shall   charge
 6    reasonable application and renewal fees for administration of
 7    the  registration requirements pursuant to this Section.  All
 8    fees collected under this Section shall be deposited  in  the
 9    State   Treasury    in   the   special   fund  known  as  the
10    Telemarketing Fraud Enforcement Fund and shall be  used  only
11    for the purposes described in Section 75.  The certificate of
12    registration  or  registration  renewal shall expire one year
13    after the date on which it is issued.   The  application  and
14    renewal  fees  and  process  shall be established through the
15    promulgation   of   a   rule   pursuant   to   the   Illinois
16    Administrative Procedure Act.
17        (c)   The application for a certificate  of  registration
18    or  renewal  shall  include,  but  not  be  limited  to,  the
19    following information:
20             (1)  The  true name, date of birth, driver's license
21        number, social  security  number  or  tax  identification
22        number,   business  address,  and  home  address  of  the
23        applicant (post office boxes or commercial mail receiving
24        agencies are not permitted), including  each  name  under
25        which  the  applicant  intends  to  engage  in  telephone
26        solicitations.
27             (2)  Each  business  or occupation engaged in by the
28        applicant during the 2 years  immediately  preceding  the
29        date  of  the  application, and the location of each such
30        business or occupation.
31             (3)  Whether, in a court of  competent  jurisdiction
32        in this State, any other state, or the United States, any
33        principal  or  manager has been convicted of, has pleaded
34        guilty to, has entered a plea of no contest  for,  or  is
 
                            -7-                LRB9206567TAtm
 1        being   prosecuted   by  indictment  or  information  for
 2        racketeering,  any  violation   of   state   or   federal
 3        securities law, or a theft offense.
 4             (4)  Whether,  in  any  jurisdiction, there has been
 5        entered against the applicant an injunction, a  temporary
 6        restraining   order,   or  a  final  judgment  or  order,
 7        including an agreed judgment or order,  an  assurance  of
 8        voluntary  compliance,  or any similar instrument, in any
 9        civil or administrative action  involving  fraud,  theft,
10        racketeering,    embezzlement,   fraudulent   conversion,
11        misappropriation of property, or any consumer  protection
12        law  or  telemarketing  law,  or  if there is any pending
13        litigation against the applicant involving these matters.
14             (5)  Whether, in any jurisdiction, the applicant has
15        been arrested for, has been  convicted  of,  has  pleaded
16        guilty  to,  has  entered  a plea of no contest to, or is
17        being prosecuted  by  indictment  or  information  for  a
18        felony and, if so, the nature of the felony.
19             (6)  Whether in a court of competent jurisdiction of
20        this  State,  any  other state, or the United States, the
21        applicant has been convicted of, has pleaded  guilty  to,
22        has  entered  a  plea  of  no  contest  for,  or is being
23        prosecuted by indictment or information for engaging in a
24        pattern of corrupt activity, racketeering, a violation of
25        federal or state securities law, or a  theft  offense  as
26        defined  in  Section 16-1 of the Criminal Code of 1961 or
27        in similar law of any other state or the United States.
28             (7)  Whether the applicant, at any time  during  the
29        previous 7 years, has filed for bankruptcy, been adjudged
30        bankrupt, or been reorganized because of insolvency.
31             (8)  The  true  name,  current home address, date of
32        birth, social security number, and all  others  by  which
33        known or previously known, of each of the following:
34                  (A)  Each  principal  officer, director, owner,
 
                            -8-                LRB9206567TAtm
 1             or partner of the applicant, and each  other  person
 2             participating  in  or responsible for the management
 3             of the applicant's business.
 4                  (B)  Each  office  manager  or   other   person
 5             principally responsible for each location from which
 6             the applicant will do business.
 7             (9)  The name and address of every institution where
 8        banking  or  any  other monetary transactions are done by
 9        the seller.
10             (10)  A  copy   of   all   scripts,   outlines,   or
11        presentation  material  the  applicant  will  require  or
12        suggest  be used by a salesperson when soliciting as well
13        as all sales information to be provided by the  applicant
14        to a purchaser in connection with any solicitation.

15        Section 20.  Surety bond.
16        (a)  No person shall act as a telemarketer without having
17    first  obtained a surety bond issued by a surety company that
18    holds a certificate of authority to do business in this State
19    issued by the Department  of  Insurance  under  the  Illinois
20    Insurance   Code.   With  regard  to  the  surety  bond,  the
21    following conditions must be met before a person may act as a
22    telemarketer:
23             (1)  A copy of the  bond  must  be  filed  with  the
24        Attorney General.
25             (2)  The bond must be in favor of any person, and of
26        the  State for the benefit of any person, that is injured
27        by violation of this Act or a rule adopted under this Act
28        pursuant to the Illinois Administrative Procedure Act.
29             (3)  The bond must be in the amount of $100,000.
30             (4)  The bond must be maintained and in  effect  for
31        at least 2 years after the date on which the telemarketer
32        ceases to engage in telephone solicitations.
33        (b)  Any  person  making  a  claim  against  the bond for
 
                            -9-                LRB9206567TAtm
 1    violation of any provision of this Act or rule adopted  under
 2    this Act may maintain a civil action against the telemarketer
 3    and  the  surety  company.  The surety company is liable only
 4    for damages awarded under Section 70 and is  not  liable  for
 5    attorney's  fees  awarded  under  Section  70.  The aggregate
 6    liability of the surety company to all persons injured  by  a
 7    telemarketer's  violation  of  this  Act shall not exceed the
 8    amount of the bond.
 9        (c)  The registration of any telemarketer shall  be  void
10    upon termination of the bond of the surety company or loss of
11    the  bond  unless,  prior to such termination, a new bond has
12    been filed with the Attorney General's Office.   The  surety,
13    for  any  cause,  may  cancel  the  bond upon giving a 60 day
14    written notice  to  the  telemarketer  and  to  the  Attorney
15    General.   Unless  the  bond  is  replaced by that of another
16    surety  before  the  expiration  of  the  60  day  notice  of
17    cancellation, the registration of the telemarketer  shall  be
18    treated  as lapsed.  For 2 years after the cancellation takes
19    effect, a person may make a claim  against  the  bond  for  a
20    violation that occurred while the bond was in effect.
21        (d)  Any  person  required  under this Act to file a bond
22    with a registration application may  file,  in  lieu  of  the
23    bond,  a  certificate of deposit, in cash or government bond,
24    in the amount of $100,000.
25        (e)  The  Attorney   General   shall   hold   the   cash,
26    certificate  of  deposit, or government bond for 2 years from
27    the period the telemarketing business ceases  to  operate  or
28    registration  lapses  in order to pay out claims made against
29    the telemarketing business during its period of operation.

30        Section 25.  Record keeping requirements.
31        (a)  Any telemarketer shall keep,  for  a  period  of  24
32    months  from  the  date the record is produced, the following
33    records:
 
                            -10-               LRB9206567TAtm
 1             (1)  All  substantially  different   advertisements,
 2        brochures, and other promotional materials.
 3             (2)  The  name  and last known address of each prize
 4        recipient and the  prize  awarded  for  prizes  that  are
 5        represented to have a value of $25 or more.
 6             (3)  The   name  and  last  known  address  of  each
 7        consumer, the goods or services purchased, the date  such
 8        goods  or  services  were  shipped  or  provided, and the
 9        amount paid by the consumer for the goods or services.
10             (4)  The name, last known  home  address,  telephone
11        number,   and  job  title  for  all  current  and  former
12        employees directly involved in telephone sales.
13             (5)  All  written  confirmations  required   to   be
14        provided or received under this Act.
15        (b)  In  the  event  of any dissolution or termination of
16    the  telemarketer's   business,   the   principal   of   that
17    telemarketer  shall  maintain  all  records as required under
18    this Section.  In the event of any sale, assignment, or other
19    change in ownership of the seller's business,  the  purchaser
20    shall maintain all records required under this Section.

21        Section 30.  Mandatory disclosures.
22        (a)  The  telemarketer  shall  disclose promptly and in a
23    clear and conspicuous manner to a consumer during a telephone
24    solicitation:
25             (1)  The identity of the seller.
26             (2)  That the purpose of the call is to  sell  goods
27        or services.
28             (3)  The nature of the goods or services.
29        (b)  Before  a  consumer  pays  for the goods or services
30    offered  for  sale  or  provides  any  financial  or  payment
31    information  to  a  telemarketer,  the   telemarketer   shall
32    disclose,  clearly  and conspicuously, the following material
33    information:
 
                            -11-               LRB9206567TAtm
 1             (1)  The total cost to purchase, receive, or use the
 2        consumer goods or services that are the  subject  of  the
 3        telemarketing communication.
 4             (2)  The  quantity of the consumer goods or services
 5        that are the subject of the telemarketing solicitation.
 6             (3)  All  material  restrictions,  limitations,   or
 7        conditions  to  purchase,  receive,  or  use the consumer
 8        goods  or  services  that  are   the   subject   of   the
 9        telemarketing solicitation.
10             (4)  All  material aspects of the nature or terms of
11        the telemarketer's  refund,  cancellation,  exchange,  or
12        repurchase policies.
13             (5)  In any prize promotion:
14                  (A)  A  statement of all material conditions to
15             receive or redeem the prize.
16                  (B)  The odds of receiving a prize, and if  the
17             odds  are not calculable in advance, the factors and
18             methods used in calculating the odds.
19                  (C)  A clear statement that the consumer is not
20             required to make any purchase  to  win  a  prize  or
21             participate  in  the  prize  promotion,  including a
22             statement that the consumer is not required  to  pay
23             any shipping or handling costs.
24                  (D)  A     clear     explanation     of     the
25             no-purchase/no-payment  method  of  participating in
26             the prize promotion.

27        Section 35.  Do not call list.  It is an unlawful act  or
28    practice  and  violation  of this Act for any telemarketer to
29    initiate  a  telephone  solicitation  to   a   consumer   who
30    previously  has  requested  the  telemarketer to refrain from
31    calling the consumer.  Compliance with  Section  310.4(b)  of
32    the Federal Trade Commission's Telemarketing Sales Rule shall
33    constitute compliance with this Section.
 
                            -12-               LRB9206567TAtm
 1        Section 40.  Written confirmation.
 2        (a)  Except  as provided in subsection (c), (d), and (e),
 3    the telemarketer shall furnish  the  consumer,  in  the  same
 4    language  as that principally used in the sales presentation,
 5    a written confirmation.
 6        (b)  The written confirmation furnished under  subsection
 7    (a)  shall be mailed using first class mail, postage prepaid,
 8    no later than 10 days  after  the  telemarketing  sale.   The
 9    written  confirmation  shall  be in 12 point type; shall be a
10    separate  document  for  the  purpose   of   confirming   the
11    telemarketing   sale;   and   shall   contain  the  following
12    information:
13             (1)  The name and address of the seller.
14             (2)  The total costs to purchase, receive,  or  use,
15        and  the  quantity of, any goods or services that are the
16        subject of the sale.
17             (3)  All  material  restrictions,  limitations,   or
18        conditions  to  purchase,  receive,  or  use the goods or
19        services that are the subject of the sale.
20             (4)  If the  seller  has  a  policy  of  not  making
21        refunds,  cancellations,  exchanges,  or  repurchases,  a
22        statement   informing  the  customer  that  this  is  the
23        seller's policy; or, if the seller or telemarketer  makes
24        a  representation about a refund, cancellation, exchange,
25        or repurchase policy, a statement of all  material  terms
26        and conditions of the policy.
27             (5)  A  toll-free number to call should the consumer
28        wish to cancel the telemarketing sale.
29        (c)  A  written  confirmation  is  not  required  if  the
30    telemarketing sale is regulated by  other laws of the State.
31        (d)  A sale is not subject to the  requirements  of  this
32    Section if the seller, at a minimum, has a policy of:
33             (1)  accepting  returns  or  cancelling  services in
34        connection with the return of unused and undamaged  goods
 
                            -13-               LRB9206567TAtm
 1        or  cancelled  services  for  a period of not less than 7
 2        days after the date  of  delivery  to  the  consumer  and
 3        providing  a cash refund for a cash purchase or issuing a
 4        credit for a credit purchase applied to the account  that
 5        was debited;
 6             (2)  disclosing   the  seller's  refund  and  return
 7        policy  to  the  consumer  by  telephone  or  in  writing
 8        included with advertising  or  promotional  material,  or
 9        with the delivery of the goods or services; and
10             (3)  restoring  payments or issuing credits pursuant
11        to subdivision (d)(1), within 30 days after the  date  on
12        which the seller receives the returned goods or notice of
13        cancellation  of  services.   A  seller  who discloses in
14        writing  that  a  sale  is   subject   to   "satisfaction
15        guaranteed", "free inspection", "a no risk guarantee", or
16        similar  words or phrases shall be considered to have met
17        the review and return for refund policy  requirements  of
18        this subsection.
19        (e)  A  written  confirmation  is  not  required  if  the
20    telemarketing  sale  results  in a written contract signed by
21    the consumer.

22        Section 45.  Acts and practices not  covered  under  this
23    Act.   The following acts and practices are not covered under
24    this Act:
25        (1)  Telephone calls  in  which  the  sale  of  goods  or
26    services  is  not  completed, and payment or authorization of
27    payment  is  not  required,  until   after   a   face-to-face
28    presentation by the seller.
29        (2)  Telephone calls initiated by a consumer that are not
30    the result of any telephone solicitation by a telemarketer.
31        (3)  Telephone  calls made by an autodialer as defined in
32    the Automatic Telephone Dialers Act.
33        (4) Telephone calls initiated by a consumer  in  response
 
                            -14-               LRB9206567TAtm
 1    to  a  direct  mail solicitation that clearly, conspicuously,
 2    and truthfully discloses all material information  listed  in
 3    subsection  (b)  of  Section  30  for any item offered in the
 4    direct  mail  solicitation;  provided,  however,  that   this
 5    exemption  does not apply to calls initiated by a consumer in
 6    response to a direct  mail  solicitation  relating  to  prize
 7    promotions,   investment  opportunities,  goods  or  services
 8    described in subdivisions (a)(9) and (a)(12) of  Section  50,
 9    or  direct  mail  solicitations that guarantee or represent a
10    high likelihood of success  in  obtaining  or  arranging  for
11    extensions  of  credit,  if  payment  of a fee is required in
12    advance of obtaining the extension of credit.
13        (5)  Telephone calls initiated by a consumer in  response
14    to an advertisement through any media, other than direct mail
15    solicitations; provided however, that this exemption does not
16    apply  to  calls  initiated  by  a consumer in response to an
17    advertisement relating to investment opportunities, goods, or
18    services described in  subdivisions  (a)(9)  and  (a)(12)  of
19    Section  50,  or advertisements that guarantee or represent a
20    high likelihood of success  in  obtaining  or  arranging  for
21    extensions  of  credit,  if  payment  of a fee is required in
22    advance of obtaining the extension of credit.
23        (6)  Telephone  calls  made  by   a   collection   agency
24    registered  with  the  Department  of Professional Regulation
25    under the Illinois Collection Agency Act.
26        (7)  Telephone calls  related  to  the  personal  service
27    relationship  between  a  retail business establishment and a
28    consumer who has had or has a business relationship with that
29    retailer.

30        Section 50.  Unlawful acts or practices.
31        (a)  It is an unlawful act or practice and a violation of
32    this Act for any telemarketer  to  engage  in  the  following
33    conduct:
 
                            -15-               LRB9206567TAtm
 1             (1)  To  obtain  a  certificate  of  registration or
 2        registration renewal  through  any  false  or  fraudulent
 3        representation  or make any material misrepresentation in
 4        any registration or registration renewal application.
 5             (2)  To fail to  maintain  a  valid  certificate  of
 6        registration or registration renewal.
 7             (3)  To provide inaccurate or incomplete information
 8        to  the Attorney General when making an application for a
 9        certificate of registration or registration renewal.
10             (4)  To misrepresent that a person is registered  or
11        that a person has a valid certificate number.
12             (5)  To  misrepresent,  directly  or by implication,
13        any of the following information:
14                  (A)  The total cost to  purchase,  receive,  or
15             use, and the quantity of, any goods or services that
16             are the subject of a solicitation.
17                  (B)  A  material  restriction,  limitation,  or
18             condition  to  purchase,  receive,  or  use goods or
19             services that are the subject of a solicitation.
20                  (C)  A  material  aspect  of  the  performance,
21             efficacy, nature, or  characteristics  of  goods  or
22             services that are the subject of a solicitation.
23                  (D)  A  material  aspect of the nature or terms
24             of the seller's refund, cancellation,  exchange,  or
25             repurchase policies.
26                  (E)  A  material  aspect  of a prize promotion,
27             including, but not limited to,  the  odds  of  being
28             able  to receive a prize, the nature of a prize, the
29             actual number of each prize to be awarded or  given,
30             or  that  a  purchase  or  payment  of  any  kind is
31             required to win a prize or participate  in  a  prize
32             promotion.
33                  (F)  A   material   aspect   of  an  investment
34             opportunity, including, but not  limited  to,  risk,
 
                            -16-               LRB9206567TAtm
 1             liquidity, earnings potential, or profitability.
 2                  (G)  The  telemarketer's  affiliation  with  or
 3             endorsement   by   any   government  or  third-party
 4             organization.
 5             (6)  To make a  false  or  misleading  statement  to
 6        induce a consumer to pay for goods or services.
 7             (7)  To  fail  to notify the Attorney General within
 8        15 days if, in a court of competent jurisdiction of  this
 9        State  or  any  other  state  or  the  United States, the
10        telemarketer is convicted of, pleads guilty to, or enters
11        a plea of no contest for a felony, engaging in a  pattern
12        of corrupt activity, racketeering, a violation of federal
13        or state securities law, or a theft offense.
14             (8)  To  advertise or represent that registration as
15        a telemarketer is an endorsement or approval by the State
16        or any governmental agency of the State.
17             (9)  To request or receive payment  of  any  fee  or
18        consideration for goods or services represented to remove
19        derogatory  information from or improve a person's credit
20        history, credit record, or credit rating until:
21                  (A)  The time frame in which  the  telemarketer
22             has represented all of the goods or services will be
23             provided to that person has expired; and
24                  (B)  The  telemarketer  has provided the person
25             with documentation in the form of a consumer  report
26             from  a consumer reporting agency demonstrating that
27             the promised results have been achieved, such report
28             having been issued more  than  6  months  after  the
29             results were achieved.
30             (10)  Obtain  or  submit for payment a check, draft,
31        or other form of negotiable paper  drawn  on  a  person's
32        checking,  savings,  bond,  or  other account without the
33        consumer's express written authorization.
34             (11)  To procure the services  of  any  professional
 
                            -17-               LRB9206567TAtm
 1        delivery,  courier,  or  other  pick-up service to obtain
 2        immediate receipt and possession of a consumer's  payment
 3        unless:
 4                  (A)  Such service is requested by the consumer;
 5             and
 6                  (B)  The   consumer  is  actually  afforded  an
 7             opportunity to inspect the goods or  services  prior
 8             to payment.
 9             (12)  To  request or receive payment in advance from
10        a consumer to recover or otherwise aid in the  return  of
11        money  or  any other item lost by the consumer in a prior
12        telemarketing transaction.
13             (13)  To  misrepresent  the  requirements  of   this
14        Section.
15             (14)  To  assist,  support,  or  provide substantial
16        assistance to any telemarketer when the seller  knows  or
17        should  know  that the telemarketer is engaged in any act
18        or practice which violates this Section or Section 30.
19             (15)  To make or cause to be made a  telephone  call
20        to any emergency telephone number.
21             (16)  To  request  or  receive payment of any fee or
22        consideration in advance of obtaining  a  loan  or  other
23        extension  of  credit when the seller or telemarketer has
24        guaranteed or represented a high likelihood of success in
25        obtaining or arranging  a  loan  or  other  extension  of
26        credit for a consumer.

27        Section  55.   Abusive  acts and practices unlawful under
28    this Act. It is an abusive telemarketing act or practice  and
29    a violation of this Act for any telemarketer to engage in the
30    following conduct:
31             (1)  Threaten, intimidate, or use profane or obscene
32        language.
33             (2)  Engage  any  person  repeatedly or continuously
 
                            -18-               LRB9206567TAtm
 1        with behavior  a  reasonable  person  would  deem  to  be
 2        annoying, abusive, or harassing.
 3             (3)  Initiate an outbound telephone call to a person
 4        when  that  person  previously  has stated that he or she
 5        does not wish to receive an outbound telephone call  made
 6        on behalf of the telemarketer whose goods or services are
 7        being offered in compliance with Section 35.
 8             (4)  Engage in telemarketing to a person's residence
 9        at  any  time  other than between 8 a.m. and 9 p.m. local
10        time, Monday  through  Sunday,  at  the  called  person's
11        location.

12        Section  60.  Enforcement by Attorney General.  Violation
13    of any of the provisions of this Act is an unlawful  practice
14    under  the  Consumer  Fraud  and Deceptive Business Practices
15    Act.  All remedies, penalties, and authority granted  to  the
16    Attorney  General  by  that Act shall be available to him for
17    the enforcement of this Act.

18        Section 65.  Criminal penalties.  A knowing violation  of
19    Section  15,  20,  25,  30,  35,  40,  50, or 55 is a Class 4
20    felony.

21        Section 70.  Private right of action.
22        (a)   Any person who suffers actual damages as  a  result
23    of  a violation of this Act committed by any other person may
24    bring an action against  that  person.   The  court,  in  its
25    discretion,  may  award  actual economic damages or any other
26    relief which the court deems proper.
27        (b)   Such action may be commenced in the county in which
28    the person against  whom  it  is  brought  resides,  has  his
29    principal  place of business, or is doing business, or in the
30    county where the transaction or any  substantial  portion  of
31    the transaction occurred.
 
                            -19-               LRB9206567TAtm
 1        (c)    In  any  action  brought  by  a  person under this
 2    Section,  the  court  may  grant  injunctive   relief   where
 3    appropriate and may award, in addition to the relief provided
 4    in  this Section, reasonable attorney's fees and costs to the
 5    prevailing party.
 6        (d)   Upon commencement of any action brought under  this
 7    Section,  the plaintiff shall mail a copy of the complaint or
 8    other initial pleading to  the  Attorney  General  and,  upon
 9    entry  of  any  judgment or order in the action, shall mail a
10    copy of the judgment or order to the Attorney General.
11        (e)   Any action for damages under this Section shall  be
12    forever  barred  unless  commenced  within  3 years after the
13    cause of action accrued; provided that, whenever  any  action
14    is  brought by the Attorney General or a State's Attorney for
15    a violation of this  Act,  the  running  of  the  statute  of
16    limitations,  with  respect  to every private right of action
17    for damages which is based in whole or in part on any  matter
18    complained  of  in  the  action  by  the  Attorney General or
19    State's Attorney, shall be suspended during the  pendency  of
20    the action, and for one year thereafter.

21        Section 75.  Telemarketing Fraud Enforcement Fund.  There
22    is  hereby created in the State Treasury the Attorney General
23    Telemarketing Fraud Enforcement Fund.   The  State  Treasurer
24    shall  deposit in the fund registration fees paid pursuant to
25    this Act.  Subject to appropriation by the  legislature,  the
26    Attorney  General  shall  use  the monies in the fund for the
27    administration and enforcement of the program of registration
28    established in this Act and also for  educational  activities
29    that advance the purposes of this Act.

30        Section  80.  Rules.  The Attorney General may promulgate
31    any rules necessary to implement this Act,  pursuant  to  the
32    Illinois Administrative Procedure Act, which rules shall have
 
                            -20-               LRB9206567TAtm
 1    the force of law.

 2        Section  85.   Construction  of  Act.   This Act shall be
 3    liberally construed to effect its purposes.

 4        Section 905.  The State Finance Act is amended by  adding
 5    Section 5.545 as follows:

 6        (30 ILCS 105/5.545 new)
 7        Sec.  5.545.  The  Attorney  General  Telemarketing Fraud
 8    Enforcement Fund.

 9        (815 ILCS 413/Act rep.)
10        Section  910.   The  Telephone   Solicitations   Act   is
11    repealed.

[ Top ]