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mortgage company, indicating that there is a problem with the |
consumer's mortgage, or stating that the marketing materials |
contain information concerning the consumer's mortgage, unless |
that person sending the marketing materials is actually |
employed by the consumer's mortgage company or an affiliate of |
the consumer's mortgage company. |
(a-5) Any marketing materials from a mortgage company not |
connected to the consumer's mortgage company must comply with |
the following requirements: |
(1) no language may be used to state or imply that any |
response by a consumer who is not an existing customer is |
required, imminently or otherwise, including, but not |
limited to, the use of the terms "urgent", "action |
required", "materials inspected", "time sensitive", or |
"important account information enclosed"; |
(2) the name of the solicitor's mortgage company must |
be prominently stated: |
(A) in the body of the text; |
(B) at the head of the letter or message in a font |
bigger than the body of the text; and |
(C) on any envelope; |
(3) the name of the consumer's mortgage company may |
not be used to state or insinuate in any way that the |
marketing material is from the consumer's mortgage company |
rather than the solicitor's mortgage company, and can only |
be used in the body of the text and when accompanied by |
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clear language explaining that the solicitation is not |
from or affiliated with the consumer's mortgage company, |
and is merely a solicitation. The name of the consumer's |
mortgage company shall not be visible through an envelope |
window, appear on the envelope itself, or appear in an |
email subject line; and |
(4) the text must clearly state if the consumer's |
mortgage company had no part in helping the solicitor |
obtain the homeowner's mortgage information. |
(b) Any person who violates this Section commits an |
unlawful practice within the meaning of this Act.
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(Source: P.A. 95-508, eff. 1-1-08; 95-876, eff. 8-21-08; |
96-328, eff. 8-11-09.)
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