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92_SB0383 LRB9207088JSpc 1 AN ACT concerning patient billing. 2 Be it enacted by the People of the State of Illinois, 3 represented in the General Assembly: 4 Section 5. The Health Maintenance Organization Act is 5 amended by changing Section 2-8 as follows: 6 (215 ILCS 125/2-8) (from Ch. 111 1/2, par. 1407.01) 7 Sec. 2-8. Provider agreements and stipulations. 8 (a) All provider contracts currently in existence between 9 any organization and any providerhospitalwhich are renewed 10 on or after 180 days following the effective date of this 11 amendatory Act of 1987, and all contracts between any 12 organization and any providerhospitalexecuted on or after 13 180 days after such effective date, shall contain the 14 following "hold-harmless" clause: "The provider agrees that 15 in no event, including but not limited to nonpayment by the 16 organization of amounts due thehospitalprovider under this 17 contract, insolvency of the organization or any breach of 18 this contract by the organization, shall thehospital19 provider or its assignees or subcontractors have a right to 20 seek any type of payment from, bill, charge, collect a 21 deposit from, or have any recourse against, the enrollee, 22 persons acting on the enrollee's behalf (other than the 23 organization), the employer or group contract holder for 24 services provided pursuant to this contract except for the 25 payment of applicable co-payments or deductibles for services 26 covered by the organization or fees for services not covered 27 by the organization. The requirements of this clause shall 28 survive any termination of this contract for services 29 rendered prior to such termination, regardless of the cause 30 of such termination. The organization's enrollees, the 31 persons acting on the enrollee's behalf (other than the -2- LRB9207088JSpc 1 organization) and the employer or group contract holder shall 2 be third party beneficiaries of this clause. This clause 3 supersedes any oral or written agreement now existing or 4 hereafter entered into between the provider and the enrollee, 5 persons acting on the enrollee's behalf (other than the 6 organization) and the employer or group contract holder." To 7 the extent that anyhospitalprovider contract, which is 8 renewed or entered into on or after 180 days following the 9 effective date of this amendatory Act of 1987, fails to 10 incorporate such provisions, such provisions shall be deemed 11 incorporated into such contracts by operation of law as of 12 the date of such renewal or execution. 13 (b) Providers and their assignees or subcontractors may 14 not seek any type of payment from, bill, charge, collect a 15 deposit from, or have any recourse against an enrollee, 16 persons acting on an enrollee's behalf (other than the 17 organization), the employer, or group contract holder for 18 services provided pursuant to a contract, except for the 19 payment of applicable copayments or deductibles for services 20 covered by the organization or fees for services not covered 21 by the organization. 22 (c) Any collection or attempt to collect moneys or 23 maintain action against any subscriber or enrollee as 24 prohibited in subsection (b) may be reported as a complaint 25 to the Director by any person. A person making such a 26 complaint shall be immune from liability for doing so. 27 (d) Within 14 days after of the Director's receipt of a 28 complaint under this subsection, the Director must provide a 29 written notice of the complaint to the reported provider's 30 licensing or disciplinary board or committee. 31 (e) The Director must maintain a record of all notices 32 of complaint provided to licensing or disciplinary boards or 33 committees under this Section. This record must be provided 34 to any person within 14 days after the Director's receipt of -3- LRB9207088JSpc 1 a written request for the record. 2 (f) The Department shall investigate complaints received 3 by the Director regarding violations of subsection (b). 4 (g) The Department must utilize the most efficient and 5 effective methods to investigate each complaint. This may 6 include requirements of the production of documents or review 7 of records. 8 (h) When the Department determines through its 9 investigation that a violation of subsection (b) has 10 occurred, the Director shall require that the provider 11 reimburse, with interest at the rate of 9% per year, the 12 subscriber or enrollee for any prohibited collection of 13 moneys described in subsection (b). 14 (i) When the Department determines through its 15 investigation that a violation subsection (b) has occurred, a 16 notice of violation shall be served upon the provider. 17 (j) A notice of violation must be in writing and must 18 include all of the following: 19 (1) A description of the nature of the violation. 20 (2) A citation of the statutory provision alleged 21 to have been violated. 22 (3) A description of any action the Department may 23 take under this Section and any penalties that may be 24 assessed under the Medical Patient Rights Act. 25 (4) A description of the manner in which the 26 provider may contest the notice of violation and the 27 right to a hearing to contest the notice. 28 (k) The Director shall establish by rulemaking a formal 29 hearing process for subsection (b) of this Section. 30 (l) When the Department has determined a violation of 31 subsection (b) has occurred and (1) any appeal hearing has 32 taken place resulting in a decision upholding the 33 Department's determination or (2) the provider has waived the 34 appeal hearing, the Director shall carry out the sanctions -4- LRB9207088JSpc 1 described in the notice of violation as outlined in item (3) 2 of subsection (j). 3 (m) The Director must provide a copy of the written 4 notice of violation imposed by the Department upon a provider 5 to the provider's licensing or disciplinary board or 6 committee. 7 (n) The Director must provide a copy of the written 8 notice of violation imposed by the Department upon a provider 9 to the State's Attorney's office in the county where the 10 violation occurred. 11 (o) The Director must maintain a record of all notices 12 of violation provided to licensing or disciplinary boards or 13 committees under this Section. This record must be provided 14 to any person within 14 days after the Director's receipt of 15 a written request for the record. 16 (p) The Department, an enrollee, or a health maintenance 17 organization may pursue injunctive relief to ensure 18 compliance with this Section. 19 (q)(b)All provider and subcontractor contracts must 20 contain provisions whereby the provider or subcontractor 21 shall provide, arrange for, or participate in the quality 22 assurance programs mandated by this Act, unless the Illinois 23 Department of Public Health certifies that such programs will 24 be fully implemented without any participation or actions 25 from such contracting provider. 26 (r)(c)The Director may promulgate rules requiring that 27 provider contracts contain provisions concerning reasonable 28 notices to be given between the parties and for the 29 organization to provide reasonable notice to its enrollees 30 and to the Director. Notice shall be given for such events 31 as, but not limited to, termination of insurance protection, 32 quality assurance or availability of medical care. 33 (Source: P.A. 86-620.) -5- LRB9207088JSpc 1 Section 10. The Medical Patient Rights Act is amended by 2 changing Section 4 and adding Section 3.3 as follows: 3 (410 ILCS 50/3.3 new) 4 Sec. 3.3. Prohibited billing practices. 5 (a) Health care providers, physicians, and their 6 assignees or subcontractors may not seek any type of payment 7 from, bill, charge, collect a deposit from, or have any 8 recourse against an insured patient, persons acting on the 9 insured patient's behalf (other than the insurer), the 10 employer, or group contract holder for services provided 11 pursuant to a contract in which an insurance company or 12 health services corporation has contractually agreed with a 13 health care provider or physician that the health care 14 provider or physician does not have such a right or rights, 15 except for the payment of applicable copayments or 16 deductibles for services covered by the insurance company or 17 health services corporation or fees for services not covered 18 by the insurance company or health services corporation. 19 (b) The Department of Insurance shall enforce the 20 provisions of this Section: 21 (1) Any collection or attempt to collect moneys or 22 maintain action against any insured patient as prohibited 23 in subsection (a) may be reported as a complaint to the 24 Director of the Department of Insurance by any person. 25 (2) A person making such a complaint shall be 26 immune from liability for doing so. Within 14 days after 27 the Director's receipt of a complaint under this Section, 28 the Director must provide a written notice of the 29 complaint to the reported health care provider's or 30 physician's licensing or disciplinary board or committee. 31 (3) The Director must maintain a record of all 32 notices of complaint provided to licensing or 33 disciplinary boards or committees under this Section. -6- LRB9207088JSpc 1 This record must be provided to any person within 14 days 2 after the Director's receipt of a written request for the 3 record. 4 (4) The Department shall investigate complaints 5 received by the Director regarding violations of 6 subsection (a). 7 (5) The Department must utilize the most efficient 8 and effective methods to investigate each complaint. 9 This may include requirements of the production of 10 documents or review of records. 11 (6) When the Department determines through its 12 investigation that a violation of subsection (a) has 13 occurred, the Director shall require that the provider 14 reimburse, with interest at the rate of 9% per year, the 15 subscriber or enrollee for any prohibited collection of 16 moneys described in subsection (a). 17 (7) When the Department determines through its 18 investigation that a violation subsection (a) has 19 occurred, a notice of violation shall be served upon the 20 provider. 21 (8) A notice of violation must be in writing and 22 must include all of the following: 23 (A) A description of the nature of the 24 violation. 25 (B) A citation of the statutory provision 26 alleged to have been violated. 27 (C) A description of any action the Department 28 may take under this Section and any additional 29 penalties that may be assessed under this Act. 30 (D) A description of the manner in which the 31 provider may contest the notice of violation and the 32 right to a hearing to contest the notice. 33 (9) The Director shall establish by rulemaking a 34 formal hearing process for subsection (a) of this -7- LRB9207088JSpc 1 Section. 2 (10) When the Department has determined a violation 3 of subsection (a) has occurred and (i) any appeal hearing 4 has taken place resulting in a decision upholding the 5 Department's determination or (ii) the provider has 6 waived the appeal hearing, the Director shall carry out 7 the sanctions described in the notice of violation as 8 outlined in item (8)(C) of this subsection. 9 (11) The Director must provide a copy of the 10 written notice of violation imposed by the Department 11 upon a provider to the provider's licensing or 12 disciplinary board or committee. 13 (12) The Director shall provide a copy of the 14 written notice of violation imposed by the Department 15 upon a provider to the State's Attorney's office in the 16 county where the violation occurred. 17 (13) The Director must maintain a record of all 18 notices of violation provided to licensing or 19 disciplinary boards or committees under this Section. 20 This record must be provided to any person within 14 days 21 after the Director's receipt of a written request for the 22 record. 23 (14) The Department, an insured patient, an 24 insurance company, or a health services corporation may 25 pursue injunctive relief to ensure compliance with this 26 Section in addition to the penalties provided for under 27 this Act. 28 (410 ILCS 50/4) (from Ch. 111 1/2, par. 5404) 29 Sec. 4. Offenses; penalties. Any physician or health 30 care provider that violates a patient's rights as set forth 31 in subparagraph (a) of Section 3 or Section 3.3 is guilty of 32 a petty offense and shall be fined $500 per incident. Any 33 insurance company or health service corporation that violates -8- LRB9207088JSpc 1 a patient's rights as set forth in subparagraph (b) of 2 Section 3 is guilty of a petty offense and shall be fined 3 $1,000. Any physician, health care provider, health services 4 corporation or insurance company that violates a patient's 5 rights as set forth in subsection (c) of Section 3 is guilty 6 of a petty offense and shall be fined $1,000. 7 (Source: P.A. 86-902.)