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92_HB0522ham001 LRB9204515LDcsam01 1 AMENDMENT TO HOUSE BILL 522 2 AMENDMENT NO. . Amend House Bill 522 by replacing 3 everything after the enacting clause with the following: 4 "Section 1. Short title. This Act may be cited as the 5 Disclosure of Personal Information Act. 6 Section 5. Definitions. For the purpose of this Act: 7 "Insurance company" means an insurance or surety company 8 and includes a corporation, company, partnership, 9 association, society, order, individual, or aggregation of 10 individuals engaging in or proposing or attempting to engage 11 in any kind of insurance or surety business, including the 12 exchanging of reciprocal or inter-insurance contracts between 13 individuals, partnerships, and corporations. 14 "Financial institution" means any bank subject to the 15 Illinois Banking Act, including a branch of an out-of-state 16 bank as defined in Section 2 of the Illinois Banking Act, any 17 savings bank subject to the Savings Bank Act, any savings and 18 loan association subject to the Illinois Savings and Loan Act 19 of 1985, any credit union subject to the Illinois Credit 20 Union Act, and any federal chartered commercial bank, savings 21 bank, or savings and loan association organized and operated 22 in this State under the laws of the United States. -2- LRB9204515LDcsam01 1 "OBRE" means the Office of Banks and Real Estate. 2 "Personal information" means personally identifiable 3 information provided by a consumer (i) to a financial 4 institution in connection with any transaction with a 5 consumer involving any financial product or any financial 6 service or otherwise obtained by the financial institution or 7 (ii) to an insurance company in connection with any 8 transaction with a consumer involving any insurance product 9 or insurance service otherwise obtained by the insurance 10 company. 11 "Unrelated use", when used with respect to information 12 collected by a financial institution or insurance company in 13 connection with any transaction with a consumer in any 14 financial product or any financial service or insurance 15 product or insurance service, means any use other than a use 16 that is necessary to effect, administer, or enforce such 17 transaction. 18 "Affiliate" means any company that controls, is 19 controlled by, or is under common control with another 20 company. 21 "Nonaffiliated third party" means any entity that is not 22 an affiliate of, related by common ownership to, or 23 affiliated by corporate control with a financial institution 24 or insurance company, but does not include a joint employee 25 of such institution or company. 26 "Consumer" means an individual who obtains (i) from a 27 financial institution any financial products or services or 28 (ii) from an insurance company any insurance products or 29 services that are to be used primarily for personal, family, 30 or household purposes and also includes the legal 31 representative of such an individual. 32 Section 10. Obligations with respect to personal 33 information. -3- LRB9204515LDcsam01 1 (a) Except as otherwise provided in this Act, a 2 financial institution or insurance company may not, directly 3 or through any affiliate, disclose or make an unrelated use 4 of any personal information collected by the financial 5 institution or insurance company in connection with any 6 transaction with a consumer in any financial product or any 7 financial service or insurance product or insurance service. 8 (b) (1) A financial institution or insurance company 9 may not make available any personal information to any 10 affiliate or other person that is not an employee or agent of 11 the institution or company, unless the consumer to whom the 12 information pertains: 13 (A) has affirmatively consented to the 14 transfer of such information; and 15 (B) has not withdrawn the consent. 16 (2) A financial institution shall not deny any 17 consumer a financial product or a financial service for 18 the refusal by the consumer to grant the consent required 19 by paragraph (1) of this subsection (b). An insurance 20 company shall not deny any consumer an insurance product 21 or an insurance service for the refusal by the consumer 22 to grant the consent required under paragraph (1) of this 23 subsection (b). 24 (c) Each financial institution or insurance company that 25 maintains a system of records for personal information shall: 26 (1) upon request by any individual to gain access 27 to his or her record or to any information pertaining to 28 him or her that is contained in the system, permit him or 29 her and, upon his or her request, a person of his or her 30 own choosing to accompany him or her, to review the 31 record and have a copy made of all or any portion thereof 32 in a form comprehensible to him or her, except that the 33 financial institution or insurance company may require 34 the individual to furnish a written statement authorizing -4- LRB9204515LDcsam01 1 discussion of that individual's record in the 2 accompanying person's presence; 3 (2) permit the individual to request amendment of a 4 record pertaining to him or her and: 5 (A) not later than 10 days (excluding 6 Saturdays, Sundays, and legal public holidays) after 7 the date of receipt of such request, acknowledge in 8 writing receipt of the request; and 9 (B) promptly, either (i) make any correction 10 of any portion thereof that the individual believes 11 is not accurate, relevant, timely, or complete; or 12 (ii) inform the individual of its refusal to amend 13 the record in accordance with his or her request, 14 the reason for the refusal, the procedures 15 established by the financial institution for the 16 individual to request a review of that refusal by 17 the head of the financial institution or an officer 18 designated by the head of the financial institution, 19 and the name and business address of that officer; 20 (3) permit an individual who disagrees with the 21 refusal of the financial institution or insurance company 22 to amend his or her record to request a review of such 23 refusal and, not later than 30 days (excluding Saturdays, 24 Sundays, and legal public holidays) from the date on 25 which the individual requests such review, complete such 26 review and make a final determination unless, for good 27 cause shown, the head of the financial institution or 28 insurance company extends such 30-day period; and if, 29 after his or her review, the reviewing officer also 30 refuses to amend the record in accordance with the 31 request, permit the individual to file with the financial 32 institution or insurance company a concise statement 33 setting forth the reasons for his or her disagreement 34 with the refusal of the financial institution or -5- LRB9204515LDcsam01 1 insurance company and notify the individual of the 2 provisions for judicial review of the reviewing officer's 3 determination under subsection (d) of Section 20; and 4 (4) in any disclosure containing information about 5 which the individual has filed a statement of 6 disagreement occurring after the filing of the statement 7 under paragraph (3) of this subsection, clearly note any 8 portion of the record that is disputed and provide copies 9 of the statement and, if the financial institution or 10 insurance company deems it appropriate, copies of a 11 concise statement of the reasons of the financial 12 institution or insurance company for not making the 13 amendments requested, to persons or other agencies to 14 whom the disputed record has been disclosed. Nothing in 15 this subsection (c) shall allow an individual access to 16 any information compiled in reasonable anticipation of a 17 civil action or proceeding. 18 (d) A financial institution or insurance company shall 19 not disclose any personal information to any affiliate or any 20 nonaffiliated third party for use in telemarketing, direct 21 mail marketing, or other marketing through electronic mail or 22 other electronic means to the consumer. 23 (e) Except as otherwise provided in this Act, an 24 affiliate or a nonaffiliated third party that receives from a 25 financial institution or insurance company personal 26 information under this Section 10 shall not, directly or 27 through an affiliate of such receiving third party, disclose 28 such information to any other person that is an affiliate or 29 a nonaffiliated third party of both the financial institution 30 or insurance company and such receiving third party, unless 31 such disclosure would be lawful if made directly to such 32 other person by the financial institution or insurance 33 company. 34 (f) Subsections (a) and (b) of this Section 10 shall not -6- LRB9204515LDcsam01 1 prohibit the disclosure of personal information: 2 (1) as necessary to effect, administer, or enforce 3 a transaction requested or authorized by the consumer, or 4 in connection with; 5 (A) servicing or processing a financial or 6 insurance product or service requested or authorized 7 by a consumer; 8 (B) maintaining or servicing a consumer's 9 account with the financial institution or insurance 10 company; or 11 (C) a proposed or actual securitization, 12 secondary market sale (including sales of servicing 13 rights), or similar transaction related to a 14 transaction of a consumer; 15 (2) with the consent or at the direction of the 16 consumer; 17 (3) to protect the confidentiality or security of 18 the financial institution's or insurance company's 19 records pertaining to the consumer, the service or 20 product, or the transaction therein; 21 (4) to protect against or prevent actual or 22 potential fraud, unauthorized transactions, claims, or 23 other liability; 24 (5) for required institutional risk control or for 25 resolving consumer disputes or inquiries; 26 (6) to persons holding a legal or beneficial 27 interest relating to the consumer; 28 (7) to persons acting in a fiduciary or 29 representative capacity on behalf of the consumer; 30 (8) to provide information to insurance rate 31 advisory organizations, guaranty funds or agencies, 32 applicable rating agencies of the financial institution, 33 and the institution's attorneys, accountants, and 34 auditors; -7- LRB9204515LDcsam01 1 (9) to the extent specifically permitted or 2 required under other provisions of law and in accordance 3 with the Right to Financial Privacy Act of 1978, to law 4 enforcement agencies (including a federal functional 5 regulator, the Secretary of the Treasury with respect to 6 subchapter II of chapter 53 of title 31, United States 7 Code, and chapter 2 of title I of Public Law 91-508 (12 8 U.S.C. 1951-1959), a State insurance authority, or the 9 Federal Trade Commission), self-regulatory organizations, 10 or for an investigation on a matter related to public 11 safety; 12 (10) to a consumer reporting agency in accordance 13 with the Fair Credit Reporting Act, 14 (11) from a consumer report reported by a consumer 15 reporting agency in accordance with the Fair Credit 16 Reporting Act; 17 (12) in connection with a proposed or actual sale, 18 merger, transfer, or exchange of all or a portion of a 19 business or operating unit if the disclosure of personal 20 information concerns solely consumers of such business or 21 unit; or 22 (13) to comply with federal, State, or local laws, 23 rules, and other applicable legal requirements; to comply 24 with a properly authorized civil, criminal, or regulatory 25 investigation or subpoena or summons by federal, State, 26 or local authorities; or to respond to judicial process 27 or government regulatory authorities having jurisdiction 28 over the financial institution or insurance company for 29 examination, compliance, or other purposes as authorized 30 by law. 31 Section 15. Notice concerning disclosing information. 32 (a) All financial institutions and insurance companies, 33 through the use of a form that complies with subsection (b) -8- LRB9204515LDcsam01 1 of this Section 15, must clearly and conspicuously disclose 2 to the consumer at the time of establishing a customer 3 relationship with a consumer and not less than annually 4 during the continuation of such relationship: 5 (1) the categories of personal information that are 6 collected by the financial institution or insurance company; 7 (2) the practices and policies of the financial 8 institution or insurance company with respect to disclosing 9 personal information or making unrelated uses of such 10 information, including: 11 (A) the categories of persons to whom the 12 information is or may be disclosed or who may be 13 permitted to make unrelated uses of such information, 14 other than the persons to whom the information must be 15 provided to effect, administer, or enforce a transaction; 16 and 17 (B) the practices and policies of the institution 18 with respect to disclosing or making unrelated uses of 19 personal information of persons who have ceased to be 20 consumers of the financial institution or insurance 21 company; 22 (3) the policies that the financial institution or 23 insurance company maintains to protect the confidentiality 24 and security of personal information; 25 (4) the practices and policies of the institution with 26 respect to providing consumers the opportunity to examine and 27 dispute information pursuant to subsection (c) of Section 10; 28 and 29 (5) the right of the consumer under Section 10 to 30 examine, upon request, the personal information, to dispute 31 the accuracy of any of such information, and to present 32 evidence thereon. 33 (b) Financial institutions and insurance companies must 34 provide consumers with a clear and conspicuous disclosure -9- LRB9204515LDcsam01 1 that permits them to compare differences in the measures that 2 the financial institution takes and the policies that the 3 financial institution or insurance company has established to 4 protect the consumer's privacy as compared to the measures 5 taken and the policies established by other financial 6 institutions and insurance companies. The disclosure shall 7 specifically identify the rights the financial institution or 8 insurance company affords consumers to grant or deny consent 9 to (i) the disclosing of personal information for any purpose 10 other than as required in order to effect, administer, or 11 enforce the consumer's transaction, or (ii) the making of an 12 unrelated use of such information. 13 Section 20. Enforcement. 14 (a) This Act shall be enforced by OBRE and the Attorney 15 General with respect to banks and other persons subject to 16 their jurisdiction under applicable law and by the Department 17 of Financial Institutions and the Attorney General with 18 respect to financial institutions and other persons subject 19 to their jurisdiction under applicable law. This Act shall 20 be enforced by the Department of Insurance and the Attorney 21 General with respect to insurance companies and other persons 22 subject to their jurisdiction under applicable law. 23 (b) In addition to such other remedies as are provided 24 under State law, if the Department of Financial Institutions, 25 OBRE, the Department of Insurance, or the Attorney General 26 has reason to believe that any person has violated or is 27 violating this Act, the State: 28 (1) may bring an action to enjoin such violation in 29 any court of competent jurisdiction; and 30 (2) may bring an action on behalf of the residents 31 of this State to enforce compliance with this Act, to 32 obtain damages, restitution, or other compensation on 33 behalf of residents of this State, or to obtain such -10- LRB9204515LDcsam01 1 further and other relief as the court may deem 2 appropriate. 3 (c) For purposes of bringing any action under this 4 Section 20, no provision of this Section shall be construed 5 as preventing the Director of Financial Institutions, the 6 Commissioner of OBRE, the Director of Insurance, or the 7 Attorney General from exercising the powers conferred to them 8 by the laws of this State to conduct investigations or to 9 administer oaths or affirmations or to compel the attendance 10 of witnesses or the production of documentary and other 11 evidence. 12 (d) If a financial institution or insurance company 13 fails to comply with any provision of this Act in such a way 14 as to have an adverse effect on an individual, the individual 15 may bring a civil action against the financial institution or 16 insurance company in any court of competent jurisdiction. In 17 any suit brought pursuant to this subsection (d), the court 18 may order the financial institution or insurance company to 19 take such action as is necessary to remedy violations of this 20 Act, including but not limited to: 21 (1) amending the individual's record in accordance 22 with his or her request or in such other way as the court 23 may direct; 24 (2) enjoining the financial institution or 25 insurance company from withholding the complainant's 26 records and order the production to the complainant of 27 any financial institution or insurance company records 28 improperly withheld from him or her, in which case the 29 court may examine the contents of any financial 30 institution or insurance company records in camera to 31 determine whether the records or any portion thereof may 32 be withheld; and 33 (3) enjoining the financial institution or 34 insurance company from transferring to any affiliate or -11- LRB9204515LDcsam01 1 nonaffiliated third party financial or insurance 2 information. 3 (e) In any suit brought pursuant to subsection (d) of 4 this Section in which the court determines that the financial 5 institution or insurance company violated this Act, the 6 financial institution or insurance company shall be liable to 7 the individual in an amount equal to the sum of: 8 (1) actual damages sustained by the individual as a 9 result of the refusal or failure, but in no case shall a 10 person entitled to recovery receive less than the sum of 11 $1,000; and 12 (2) reasonable attorney fees and other litigation 13 costs reasonably incurred in any case brought under this 14 Section 20 related to those claims on which the 15 complainant has substantially prevailed. 16 (f) An action to enforce any liability created under 17 this Section may be brought in any court of competent 18 jurisdiction, without regard to the amount in controversy, 19 within 2 years from the date on which the cause of action 20 arises, except that where a financial institution or 21 insurance company has materially and willfully misrepresented 22 any information required to be disclosed to an individual 23 under this Section and the information so misrepresented is 24 material to establishment of the liability of the financial 25 institution or the insurance company to the individual under 26 this Section, the action may be brought at any time within 2 27 years after discovery by the individual of the 28 misrepresentation. 29 (g) For the purposes of this Section, the parent of any 30 minor or the legal guardian of any individual who has been 31 declared to be incompetent due to physical or mental 32 incapacity or age by a court of competent jurisdiction may 33 act on behalf of the individual. 34 (h) The terms used in subsection (a) that are not -12- LRB9204515LDcsam01 1 defined in this Act or otherwise defined in section 3(s) of 2 the Federal Deposit Insurance Act shall have the meaning 3 given to them in section 1(b) of the International Banking 4 Act of 1978. 5 Section 25. Effect on Fair Credit Reporting Act. Nothing 6 in this Act shall be construed to modify, limit, or supersede 7 the operation of the Fair Credit Reporting Act and no 8 inference shall be drawn on the basis of the provisions of 9 this Act regarding whether information is transaction or 10 experience information under section 603 of the Fair Credit 11 Reporting Act. 12 Section 30. Relation to other State laws. This Act shall 13 not be construed as superseding, altering, or affecting any 14 statutes, rules, orders, or interpretations in effect in this 15 State, except to the extent that such statutes, rules, 16 orders, or interpretations are inconsistent with the 17 provisions of this Act and then only to the extent of the 18 inconsistency. 19 Section 35. Personal information that is necessary to 20 effect or administer a transaction. The disclosing or use of 21 personal information shall be treated as necessary to effect 22 or administer a transaction with a consumer if the disclosing 23 or use: 24 (1) is required or is a usual, appropriate, or 25 acceptable method to carry out the transaction or the product 26 or service business of which the transaction is a part and 27 record, service or maintain the consumer's account in the 28 ordinary course of providing a financial or insurance service 29 or a financial or insurance product or to administer or 30 service benefits or claims relating to the transaction or the 31 product or service business of which it is a part, and -13- LRB9204515LDcsam01 1 includes: 2 (A) providing the consumer or the consumer's agent 3 or broker with a confirmation, statement, or other record 4 of the transaction or information on the status or value 5 of the financial or insurance service or financial or 6 insurance product; and 7 (B) the accrual or recognition of incentives or 8 bonuses associated with the transaction that are provided 9 by the financial institution, insurance company, or any 10 other party; 11 (2) is required or is one of the lawful or appropriate 12 methods to enforce the rights of the financial institution, 13 insurance company, or of other persons engaged in carrying 14 out the financial or insurance transaction or providing the 15 product or service; 16 (3) is required or is a usual, appropriate, or 17 acceptable method for insurance underwriting at the 18 consumer's request or for reinsurance purposes, or for any of 19 the following purposes as they relate to a consumer's 20 insurance: account administration, reporting, investigating, 21 or preventing fraud or material misrepresentation, processing 22 premium payments, processing insurance claims, administering 23 insurance benefits (including utilization review activities), 24 participating in research projects, or as otherwise required 25 or specifically permitted by federal or State law; or 26 (4) the disclosure is required or is a usual, 27 appropriate, or acceptable method in connection with: 28 (A) the authorization, settlement, billing, 29 processing, clearing, transferring, reconciling, or 30 collection of amounts charged, debited, or otherwise paid 31 using a debit, credit, or other payment card, check, or 32 account number, or by other payment means; 33 (B) the transfer of receivables, accounts, or 34 interests therein; or -14- LRB9204515LDcsam01 1 (C) the audit of debit, credit, or other payment 2 information.".