104TH GENERAL ASSEMBLY
State of Illinois
2025 and 2026
HB1363

 

Introduced 1/28/2025, by Rep. Dagmara Avelar

 

SYNOPSIS AS INTRODUCED:
 
210 ILCS 45/2-217
210 ILCS 85/6.22
305 ILCS 5/5-4.2

    Amends the Medical Assistance Article of the Illinois Public Aid Code. In provisions concerning non-emergency transportation services for medical assistance recipients, removes a requirement that facilities complete a Physician Certification Statement prior to ordering non-emergency transportation services for a patient. Instead, requires the Department of Healthcare and Family Services to develop, subject to federal approval, a Uniform Non-Emergency Transportation Certification Form (form) for non-emergency transportation. Provides that the form shall be the only form used by and required of all facilities, physicians, transportation providers, and transportation brokers whenever a patient or person covered by the medical assistance program is being transported from a facility or personal residence and requires non-emergency transportation. Makes corresponding changes to the Nursing Home Care Act and the Hospital Licensing Act. Further amends the Medical Assistance Article with a provision authorizing transportation brokers to use a network of independent driver providers for the delivery of covered transportation services. Provides that transportation brokers and participating independent driver providers shall be subject to the same driver credentialing and licensing standards and provider registration requirements as transportation network companies (TNC) and TNC drivers enrolled in the Impact Medicaid Program Advanced Cloud Technology system. With respect to the Department's Business Enterprise Program requirements for Medicaid managed care organizations (MCO), requires each MCO to submit only one Letter of Intent that consolidates and sets forth all pending transportation services from all BEP-certified transportation providers contracted with the MCO. Requires the Department to permit a MCO's transportation broker to attest to the accuracy of all claims for services provided by a contracted transportation provider.


LRB104 03271 KTG 13293 b

 

 

A BILL FOR

 

HB1363LRB104 03271 KTG 13293 b

1    AN ACT concerning public aid.
 
2    Be it enacted by the People of the State of Illinois,
3represented in the General Assembly:
 
4    Section 5. The Nursing Home Care Act is amended by
5changing Section 2-217 as follows:
 
6    (210 ILCS 45/2-217)
7    Sec. 2-217. Order for transportation of resident by an
8ambulance service provider. If a facility orders medi-car,
9service car, or ground ambulance transportation of a resident
10of the facility by an ambulance service provider, the facility
11must maintain a written record that shows (i) the name of the
12person who placed the order for that transportation and (ii)
13the medical reason for that transportation. Additionally, the
14facility must provide the ambulance service provider with a
15completed Uniform Non-Emergency Transportation Certification
16Form as Physician Certification Statement on a form prescribed
17by the Department of Healthcare and Family Services in
18accordance with subsection (g) of Section 5-4.2 of the
19Illinois Public Aid Code. The facility shall provide a copy of
20the completed Uniform Non-Emergency Transportation
21Certification Form Physician Certification Statement to the
22ambulance service provider prior to or at the time of
23transport. The Uniform Non-Emergency Transportation

 

 

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1Certification Form Physician Certification Statement is not
2required prior to the transport if a delay in transport can be
3expected to negatively affect the patient outcome; however,
4the facility shall provide a copy of the Uniform Non-Emergency
5Transportation Certification Form Physician Certification
6Statement to the ambulance service provider at no charge
7within 10 days after the request. A facility shall, upon
8request, furnish assistance to the transportation provider in
9the completion of the form if the form Physician Certification
10Statement is incomplete. The facility must maintain the record
11for a period of at least 3 years after the date of the order
12for transportation by ambulance.
13(Source: P.A. 100-646, eff. 7-27-18.)
 
14    Section 10. The Hospital Licensing Act is amended by
15changing Section 6.22 as follows:
 
16    (210 ILCS 85/6.22)
17    Sec. 6.22. Arrangement for transportation of patient by an
18ambulance service provider.
19    (a) In this Section:
20    "Ambulance service provider" means a Vehicle Service
21Provider as defined in the Emergency Medical Services (EMS)
22Systems Act who provides non-emergency transportation services
23by ambulance.
24    "Patient" means a person who is transported by an

 

 

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1ambulance service provider.
2    (b) If a hospital arranges for medi-car, service car, or
3ground ambulance transportation of a patient of the hospital,
4the hospital must provide the ambulance service provider, at
5or prior to transport, a completed Uniform Non-Emergency
6Transportation Certification Form as prescribed by the
7Department of Healthcare and Family Services in subsection (g)
8of Section 5-4.2 of the Illinois Public Aid Code. Physician
9Certification Statement formatted and completed in compliance
10with federal regulations or an equivalent form developed by
11the hospital. Each hospital shall develop a policy requiring a
12physician or the physician's designee to complete the Uniform
13Non-Emergency Transportation Certification Form. The Uniform
14Non-Emergency Transportation Certification Form Physician
15Certification Statement. The Physician Certification Statement
16shall be maintained as part of the patient's medical record. A
17hospital shall, upon request, furnish assistance to the
18ambulance service provider in the completion of the form if
19the Uniform Non-Emergency Transportation Certification Form
20Physician Certification Statement is incomplete. The Physician
21Certification Statement or equivalent form is not required
22prior to transport if a delay in transport can be expected to
23negatively affect the patient outcome; however, a hospital
24shall provide a copy of the form Physician Certification
25Statement to the ambulance service provider at no charge
26within 10 days after the request.

 

 

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1    (c) If a hospital is unable to provide a completed Uniform
2Non-Emergency Transportation Certification Form Physician
3Certification Statement or equivalent form, then the hospital
4shall provide to the patient a written notice and a verbal
5explanation of the written notice, which notice must meet all
6of the following requirements:
7        (1) The following caption must appear at the beginning
8    of the notice in at least 14-point type: Notice to Patient
9    Regarding Non-Emergency Ambulance Services.
10        (2) The notice must contain each of the following
11    statements in at least 14-point type:
12            (A) The purpose of this notice is to help you make
13        an informed choice about whether you want to be
14        transported by ambulance because your medical
15        condition does not meet medical necessity for
16        transportation by an ambulance.
17            (B) Your insurance may not cover the charges for
18        ambulance transportation.
19            (C) You may be responsible for the cost of
20        ambulance transportation.
21            (D) The estimated cost of ambulance transportation
22        is $(amount).
23        (3) The notice must be signed by the patient or by the
24    patient's authorized representative. A copy shall be given
25    to the patient and the hospital shall retain a copy.
26    (d) The notice set forth in subsection (c) of this Section

 

 

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1shall not be required if a delay in transport can be expected
2to negatively affect the patient outcome.
3    (e) If a patient is physically or mentally unable to sign
4the notice described in subsection (c) of this Section and no
5authorized representative of the patient is available to sign
6the notice on the patient's behalf, the hospital must be able
7to provide documentation of the patient's inability to sign
8the notice and the unavailability of an authorized
9representative. In any case described in this subsection (e),
10the hospital shall be considered to have met the requirements
11of subsection (c) of this Section.
12(Source: P.A. 100-646, eff. 7-27-18.)
 
13    Section 15. The Illinois Public Aid Code is amended by
14changing Section 5-4.2 as follows:
 
15    (305 ILCS 5/5-4.2)
16    Sec. 5-4.2. Ambulance services payments.
17    (a) For ambulance services provided to a recipient of aid
18under this Article on or after January 1, 1993, the Illinois
19Department shall reimburse ambulance service providers at
20rates calculated in accordance with this Section. It is the
21intent of the General Assembly to provide adequate
22reimbursement for ambulance services so as to ensure adequate
23access to services for recipients of aid under this Article
24and to provide appropriate incentives to ambulance service

 

 

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1providers to provide services in an efficient and
2cost-effective manner. Thus, it is the intent of the General
3Assembly that the Illinois Department implement a
4reimbursement system for ambulance services that, to the
5extent practicable and subject to the availability of funds
6appropriated by the General Assembly for this purpose, is
7consistent with the payment principles of Medicare. To ensure
8uniformity between the payment principles of Medicare and
9Medicaid, the Illinois Department shall follow, to the extent
10necessary and practicable and subject to the availability of
11funds appropriated by the General Assembly for this purpose,
12the statutes, laws, regulations, policies, procedures,
13principles, definitions, guidelines, and manuals used to
14determine the amounts paid to ambulance service providers
15under Title XVIII of the Social Security Act (Medicare).
16    (b) For ambulance services provided to a recipient of aid
17under this Article on or after January 1, 1996, the Illinois
18Department shall reimburse ambulance service providers based
19upon the actual distance traveled if a natural disaster,
20weather conditions, road repairs, or traffic congestion
21necessitates the use of a route other than the most direct
22route.
23    (c) For purposes of this Section, "ambulance services"
24includes medical transportation services provided by means of
25an ambulance, air ambulance, medi-car, service car, or taxi.
26    (c-1) For purposes of this Section, "ground ambulance

 

 

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1service" means medical transportation services that are
2described as ground ambulance services by the Centers for
3Medicare and Medicaid Services and provided in a vehicle that
4is licensed as an ambulance by the Illinois Department of
5Public Health pursuant to the Emergency Medical Services (EMS)
6Systems Act.
7    (c-2) For purposes of this Section, "ground ambulance
8service provider" means a vehicle service provider as
9described in the Emergency Medical Services (EMS) Systems Act
10that operates licensed ambulances for the purpose of providing
11emergency ambulance services, or non-emergency ambulance
12services, or both. For purposes of this Section, this includes
13both ambulance providers and ambulance suppliers as described
14by the Centers for Medicare and Medicaid Services.
15    (c-3) For purposes of this Section, "medi-car" means
16transportation services provided to a patient who is confined
17to a wheelchair and requires the use of a hydraulic or electric
18lift or ramp and wheelchair lockdown when the patient's
19condition does not require medical observation, medical
20supervision, medical equipment, the administration of
21medications, or the administration of oxygen.
22    (c-4) For purposes of this Section, "service car" means
23transportation services provided to a patient by a passenger
24vehicle where that patient does not require the specialized
25modes described in subsection (c-1) or (c-3).
26    (c-5) For purposes of this Section, "air ambulance

 

 

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1service" means medical transport by helicopter or airplane for
2patients, as defined in 29 U.S.C. 1185f(c)(1), and any service
3that is described as an air ambulance service by the federal
4Centers for Medicare and Medicaid Services.
5    (d) This Section does not prohibit separate billing by
6ambulance service providers for oxygen furnished while
7providing advanced life support services.
8    (e) Beginning with services rendered on or after July 1,
92008, all providers of non-emergency medi-car and service car
10transportation must certify that the driver and employee
11attendant, as applicable, have completed a safety program
12approved by the Department to protect both the patient and the
13driver, prior to transporting a patient. The provider must
14maintain this certification in its records. The provider shall
15produce such documentation upon demand by the Department or
16its representative. Failure to produce documentation of such
17training shall result in recovery of any payments made by the
18Department for services rendered by a non-certified driver or
19employee attendant. Medi-car and service car providers must
20maintain legible documentation in their records of the driver
21and, as applicable, employee attendant that actually
22transported the patient. Providers must recertify all drivers
23and employee attendants every 3 years. If they meet the
24established training components set forth by the Department,
25providers of non-emergency medi-car and service car
26transportation that are either directly or through an

 

 

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1affiliated company licensed by the Department of Public Health
2shall be approved by the Department to have in-house safety
3programs for training their own staff.
4    Notwithstanding the requirements above, any public
5transportation provider of medi-car and service car
6transportation that receives federal funding under 49 U.S.C.
75307 and 5311 need not certify its drivers and employee
8attendants under this Section, since safety training is
9already federally mandated.
10    (f) With respect to any policy or program administered by
11the Department or its agent regarding approval of
12non-emergency medical transportation by ground ambulance
13service providers, including, but not limited to, the
14Non-Emergency Transportation Services Prior Approval Program
15(NETSPAP), the Department shall establish by rule a process by
16which ground ambulance service providers of non-emergency
17medical transportation may appeal any decision by the
18Department or its agent for which no denial was received prior
19to the time of transport that either (i) denies a request for
20approval for payment of non-emergency transportation by means
21of ground ambulance service or (ii) grants a request for
22approval of non-emergency transportation by means of ground
23ambulance service at a level of service that entitles the
24ground ambulance service provider to a lower level of
25compensation from the Department than the ground ambulance
26service provider would have received as compensation for the

 

 

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1level of service requested. The rule shall be filed by
2December 15, 2012 and shall provide that, for any decision
3rendered by the Department or its agent on or after the date
4the rule takes effect, the ground ambulance service provider
5shall have 60 days from the date the decision is received to
6file an appeal. The rule established by the Department shall
7be, insofar as is practical, consistent with the Illinois
8Administrative Procedure Act. The Director's decision on an
9appeal under this Section shall be a final administrative
10decision subject to review under the Administrative Review
11Law.
12    (f-5) Beginning 90 days after July 20, 2012 (the effective
13date of Public Act 97-842), (i) no denial of a request for
14approval for payment of non-emergency transportation by means
15of ground ambulance service, and (ii) no approval of
16non-emergency transportation by means of ground ambulance
17service at a level of service that entitles the ground
18ambulance service provider to a lower level of compensation
19from the Department than would have been received at the level
20of service submitted by the ground ambulance service provider,
21may be issued by the Department or its agent unless the
22Department has submitted the criteria for determining the
23appropriateness of the transport for first notice publication
24in the Illinois Register pursuant to Section 5-40 of the
25Illinois Administrative Procedure Act.
26    (f-6) Within 90 days after June 2, 2022 (the effective

 

 

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1date of Public Act 102-1037) and subject to federal approval,
2the Department shall file rules to allow for the approval of
3ground ambulance services when the sole purpose of the
4transport is for the navigation of stairs or the assisting or
5lifting of a patient at a medical facility or during a medical
6appointment in instances where the Department or a contracted
7Medicaid managed care organization or their transportation
8broker is unable to secure transportation through any other
9transportation provider.
10    (f-7) For non-emergency ground ambulance claims properly
11denied under Department policy at the time the claim is filed
12due to failure to submit a valid Medical Certification for
13Non-Emergency Ambulance on and after December 15, 2012 and
14prior to January 1, 2021, the Department shall allot
15$2,000,000 to a pool to reimburse such claims if the provider
16proves medical necessity for the service by other means.
17Providers must submit any such denied claims for which they
18seek compensation to the Department no later than December 31,
192021 along with documentation of medical necessity. No later
20than May 31, 2022, the Department shall determine for which
21claims medical necessity was established. Such claims for
22which medical necessity was established shall be paid at the
23rate in effect at the time of the service, provided the
24$2,000,000 is sufficient to pay at those rates. If the pool is
25not sufficient, claims shall be paid at a uniform percentage
26of the applicable rate such that the pool of $2,000,000 is

 

 

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1exhausted. The appeal process described in subsection (f)
2shall not be applicable to the Department's determinations
3made in accordance with this subsection.
4    (g) Subject to federal approval, the Department of
5Healthcare and Family Services shall develop one Uniform
6Non-Emergency Transportation Certification Form for
7non-emergency transportation, including ground ambulance,
8medi-car, or service car transportation. The Department of
9Healthcare and Family Services shall develop the form in
10compliance with all applicable federal regulations and shall
11work in consultation with the Department of Public Health,
12Medicaid managed care organizations, a statewide association
13representing ambulance providers, a statewide association
14representing hospitals, 3 statewide associations representing
15nursing homes, and other stakeholders. The form shall be the
16only form used by and required of all facilities, physicians,
17transportation providers, and transportation brokers whenever
18Whenever a patient or person covered by a medical assistance
19program under this Code or by another medical program
20administered by the Department, including a patient or person
21covered under the State's Medicaid managed care program, is
22being transported from a facility or personal residence and
23requires non-emergency transportation including ground
24ambulance, medi-car, or service car transportation. The
25Uniform Non-Emergency Transportation Certification Form shall
26include a standard expiration date and shall provide a space

 

 

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1for a facility, physician, transportation provider, or
2transportation broker to specify the level and type of
3non-emergency transportation needed and the scheduled service
4date. The Uniform Non-Emergency Transportation Certification
5Form shall also include, but is not limited to, the criteria
6necessary for a facility or physician to demonstrate medical
7necessity for the level of transport needed as required by (i)
8the Department of Healthcare and Family Services and (ii) the
9federal Centers for Medicare and Medicaid Services as outlined
10in the Centers for Medicare and Medicaid Services' Medicare
11Benefit Policy Manual, Pub. 100-02, Chap. 10, Sec. 10.2.1, et
12seq. The use of the Uniform Non-Emergency Transportation
13Certification Form shall satisfy the obligations of hospitals
14under Section 6.22 of the Hospital Licensing Act and nursing
15homes under Section 2-217 of the Nursing Home Care Act. The
16Department of Healthcare and Family Services shall apply for
17any federal waivers or approvals necessary to develop and
18implement the Uniform Non-Emergency Transportation
19Certification Form. Implementation and acceptance of the form
20shall be contingent on the Department's receipt of all
21necessary federal waivers or approvals, if required, and shall
22take place no later than 90 days after the issuance of the form
23by the Department of Healthcare and Family Services. , a
24Physician Certification Statement as described in this Section
25shall be required for each patient.
26    Facilities shall develop procedures for a licensed medical

 

 

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1professional to complete provide a written and signed Uniform
2Non-Emergency Transportation Certification Form. A written and
3signed Uniform Non-Emergency Transportation Certification Form
4shall Physician Certification Statement. The Physician
5Certification Statement shall specify the level of
6transportation services needed and complete a medical
7certification establishing the criteria for approval of
8non-emergency ambulance transportation, as published by the
9Department of Healthcare and Family Services, that is met by
10the patient. This medical certification shall be completed
11prior to ordering the transportation service and prior to
12patient discharge. The Uniform Non-Emergency Transportation
13Certification Form Physician Certification Statement is not
14required prior to transport if a delay in transport can be
15expected to negatively affect the patient outcome. If the
16ground ambulance provider, medi-car provider, or service car
17provider is unable to obtain a completed Uniform Non-Emergency
18Transportation Certification Form from the discharging
19facility the required Physician Certification Statement within
2010 calendar days following the date of the service, the ground
21ambulance provider, medi-car provider, or service car provider
22must document its attempt to obtain the requested
23certification and may then submit the claim for payment.
24Acceptable documentation includes a signed return receipt from
25the U.S. Postal Service, facsimile receipt, email receipt, or
26other similar service that evidences that the ground ambulance

 

 

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1provider, medi-car provider, or service car provider attempted
2to obtain the required Uniform Non-Emergency Transportation
3Certification Form from the discharging facility. Physician
4Certification Statement.
5    The medical certification specifying the level and type of
6non-emergency transportation needed shall be in the form of
7the Physician Certification Statement on a standardized form
8prescribed by the Department of Healthcare and Family
9Services. Within 75 days after July 27, 2018 (the effective
10date of Public Act 100-646), the Department of Healthcare and
11Family Services shall develop a standardized form of the
12Physician Certification Statement specifying the level and
13type of transportation services needed in consultation with
14the Department of Public Health, Medicaid managed care
15organizations, a statewide association representing ambulance
16providers, a statewide association representing hospitals, 3
17statewide associations representing nursing homes, and other
18stakeholders. The Physician Certification Statement shall
19include, but is not limited to, the criteria necessary to
20demonstrate medical necessity for the level of transport
21needed as required by (i) the Department of Healthcare and
22Family Services and (ii) the federal Centers for Medicare and
23Medicaid Services as outlined in the Centers for Medicare and
24Medicaid Services' Medicare Benefit Policy Manual, Pub.
25100-02, Chap. 10, Sec. 10.2.1, et seq. The use of the Physician
26Certification Statement shall satisfy the obligations of

 

 

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1hospitals under Section 6.22 of the Hospital Licensing Act and
2nursing homes under Section 2-217 of the Nursing Home Care
3Act. Implementation and acceptance of the Physician
4Certification Statement shall take place no later than 90 days
5after the issuance of the Physician Certification Statement by
6the Department of Healthcare and Family Services.
7    Pursuant to subsection (E) of Section 12-4.25 of this
8Code, the Department is entitled to recover overpayments paid
9to a provider or vendor, including, but not limited to, from
10the discharging physician, the discharging facility, and the
11ground ambulance service provider, in instances where a
12non-emergency ground ambulance service is rendered as the
13result of improper or false certification.
14    Beginning one year after the issuance of the Uniform
15Non-Emergency Transportation Certification Form, the Beginning
16October 1, 2018, the Department of Healthcare and Family
17Services shall collect data from Medicaid managed care
18organizations and transportation brokers, including the
19Department's NETSPAP broker, regarding denials and appeals
20related to the missing or incomplete Uniform Non-Emergency
21Transportation Certification Form Physician Certification
22Statement forms and overall compliance with this subsection.
23The Department of Healthcare and Family Services shall publish
24quarterly results on its website within 15 days following the
25end of each quarter.
26    (h) On and after July 1, 2012, the Department shall reduce

 

 

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1any rate of reimbursement for services or other payments or
2alter any methodologies authorized by this Code to reduce any
3rate of reimbursement for services or other payments in
4accordance with Section 5-5e.
5    (i) Subject to federal approval, on and after January 1,
62024, the Department shall increase the base rate of
7reimbursement for both base charges and mileage charges for
8ground ambulance service providers not participating in the
9Ground Emergency Medical Transportation (GEMT) Program for
10medical transportation services provided by means of a ground
11ambulance to a level not lower than 140% of the base rate in
12effect as of January 1, 2023.
13    (j) For the purpose of understanding ground ambulance
14transportation services cost structures and their impact on
15the Medical Assistance Program, the Department shall engage
16stakeholders, including, but not limited to, a statewide
17association representing private ground ambulance service
18providers in Illinois, to develop recommendations for a plan
19for the regular collection of cost data for all ground
20ambulance transportation providers reimbursed under the
21Illinois Title XIX State Plan. Cost data obtained through this
22process shall be used to inform on and to ensure the
23effectiveness and efficiency of Illinois Medicaid rates. The
24Department shall establish a process to limit public
25availability of portions of the cost report data determined to
26be proprietary. This process shall be concluded and

 

 

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1recommendations shall be provided no later than December 31,
22025.
3    (k) Subject to federal approval, beginning on January 1,
42024, the Department shall increase the base rate of
5reimbursement for both base charges and mileage charges for
6medical transportation services provided by means of an air
7ambulance to a level not lower than 50% of the Medicare
8ambulance fee schedule rates, by designated Medicare locality,
9in effect on January 1, 2023.
10    (l) To ensure the availability of non-emergency
11transportation services to medical assistance recipients, a
12transportation broker contracted with a Medicaid managed care
13organization shall be authorized to use a network of
14independent driver providers for the delivery of covered
15transportation services. A transportation broker and its
16participating independent driver providers shall be subject to
17the same driver credentialing and licensing standards and
18provider registration requirements as transportation network
19companies (TNC) and TNC drivers enrolled in the Impact
20Medicaid Program Advanced Cloud Technology system. The
21Department shall apply for any federal waivers or approvals
22necessary to implement the provisions of this subsection.
23Implementation shall be contingent upon the Department's
24receipt of all necessary federal waivers or approvals.
25    (m) In order to minimize the administrative burden placed
26on Medicaid managed care organizations and their contracting

 

 

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1transportation providers in meeting the Department's Business
2Enterprise Program requirements, the Department shall require
3each Medicaid managed care organization to submit only one
4Letter of Intent that consolidates and sets forth, as
5prescribed by the Department, all pending transportation
6services from all BEP-certified transportation providers
7contracted with the Medicaid managed care organization. In
8addition, the Department shall permit a Medicaid managed care
9organization's transportation broker to act on behalf of a
10transportation provider and attest to the accuracy of all
11claims for services provided by the transportation provider.
12(Source: P.A. 102-364, eff. 1-1-22; 102-650, eff. 8-27-21;
13102-813, eff. 5-13-22; 102-1037, eff. 6-2-22; 103-102, Article
1470, Section 70-5, eff. 1-1-24; 103-102, Article 80, Section
1580-5, eff. 1-1-24; 103-593, eff. 6-7-24; 103-605, eff.
167-1-24.)