Section 682.110  Information Required for Hearing Instrument Users

a)         Whenever a sale or service of one or more hearing instruments involving $50 or more is made or contracted to be made, whether under a single contract or under multiple contracts, at the time of the transaction, the licensed hearing instrument dispenser/audiologist shall furnish the consumer with a fully completed receipt or contract pertaining to that transaction, in substantially the same language as that used in the oral presentation to the consumer.  The receipt or contract provided to the consumer shall contain the dispenser's/audiologist's name, license number, business address, business phone number, and signature; the name, address and signature of the hearing instrument consumer; and the name and signature of the purchaser if the consumer and the purchaser are not the same; the hearing instrument manufacturer's name, and the model and serial numbers; the date of purchase; and the charges required to complete the terms of the sale fully and clearly stated.  When the hearing instrument is delivered to the consumer or purchaser, the serial number shall be written on the original receipt or contract and a copy shall be given to the consumer or purchaser.  If a used hearing instrument is sold, the receipt and the container thereof shall be clearly marked as "used" or "reconditioned", whichever is applicable, with terms of guarantee, if any. (Section 4 of the Act)

b)         If a medical evaluation is not obtained, a copy of the medical waiver shall be presented to the consumer for his/her signature, and a copy of this document shall be attached to the consumer's copy of the contract/receipt. The medical waiver shall be a separate document from the contract/receipt.

c)         In the sale of disposable hearing instruments, lot numbers may be substituted on the contract if serial numbers are not designated on instruments.

d)         Whenever a sale of one or more disposable hearing instruments is made or contracted to be made, whether under a single contract or under multiple contracts, hearing instruments may be reissued without retesting, additional medical waivers, or additional contracts for a period of no more than one year from the date of the original sale; however, the replacement hearing instruments shall be of the same make, model, and specifications as the originally sold instruments.   In the case of disposable hearing instruments, the 30-business-day return privilege applies to the first 30 business days from initial dispensing date regardless of the number of instruments or term of the contract.

(Source:  Amended at 35 Ill. Reg. 10312, effective June 17, 2011)