TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER a: GENERAL PROGRAM PROVISIONS
PART 530
CRITERIA FOR THE EVALUATION OF PROGRAMS OF
SERVICES IN COMMUNITY REHABILITATION AGENCIES
SECTION 530.APPENDIX A STANDARDS SURVEY FOR COMMUNITY REHABILITATION PROGRAMS
Section 530.APPENDIX A Standards Survey for Community
Rehabilitation Programs
STANDARDS SURVEY
FOR COMMUNITY REHABILITATION PROGRAMS (CRP)
CRP Name:
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Date
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Address:
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Phone
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CRP Contact
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Email
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Person:
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DHS-DRS Reviewer:
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Review Date
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Corporate Status:
(Sole proprietor, LLC, Corporation, etc.)
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Requested Contract Type:
(Milestone, customized employment, etc.)
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Anticipated Number to be Served:
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Directions: Initial or check reviewer box whenever
the applicant does NOT meet the stated criteria.
Reviewer
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Applicable Standards
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Applicant has been in operation for at least one year
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Applicant has not previously held a DHS-DRS placement
contract
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CRP agrees to meet DHS Contract Administration
requirements
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CRP agrees to meet Non-Discrimination Compliance
Requirements
(89 Ill. Adm. Code 525.10)
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CRP agrees to meet Fiscal Requirements/Management
(89 Ill. Adm. Code 509.30)
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CRP agrees to meet On-Site Fiscal/Administrative Reviews
(89 Ill. Adm. Code 509.70)
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CRP agrees to meet Administrative Requirements
(89 Ill. Adm. Code 509.80)
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CRP agrees to meet Life Safety Standards and Requirements
(89 Ill. Adm. Code 509.90)
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CRPs earning more than $100,000 (cumulative) or more from
DHS-DRS contracts, agrees to become accredited by a national accrediting
organization, pursuant to 89 ILCS 530.5(b), by the expiration of interim
approval (three years from date of initial contract)
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RECOMMENDATIONS (COMMENTS):
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PROGRAM STANDARDS
Directions: Initial or check reviewer box whenever
the applicant does NOT meet the stated criteria.
1. ORGANIZATION AND
ADMINISTRATION
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Reviewer
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Applicable Standards
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A. Mission Statement
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[INSERT STATEMENT HERE]
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B. Governing Body
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1. The
governing body's responsibility for establishing the CRP's mission, policies,
and necessary financial support must be in writing.
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2. The
governing body shall employ a full-time Director and a designee responsible
for the management of the CRP.
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3. Documentation
of regularly scheduled meetings which include leadership and staff
representation.
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4. The
governing body shall review and approve the CRP budget annually, including an
annual independent audit.
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5. The
governing body shall review income and expense reports at least quarterly.
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6. The CRP
must have insurance to protect assets and to ensure compensation for staff,
individuals with disabilities, volunteers, and the public, in the event such
compensation would be required for occurrences for which the CRP is liable.
The Insurance documentation must be reviewed and submitted to DHS annually.
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C.
Administration
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1. Annual
evaluations of all program and services including:
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a. review
of the quality and appropriateness of the services offered
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b. review
of the effectiveness of services provided, including outcomes
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c. customer
satisfaction
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d. review
of employment outcomes achieved
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2. CRP
staff shall receive in-service training annually.
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3. The CRP
shall provide adequate program supervision and personnel to carry out the
program of services.
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4. The CRP
shall have public information materials that identify:
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a. the
programs and services available;
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b. the
population to be served;
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c. how
programs and services can be obtained; and
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d. its
non-discrimination policy.
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D. Federal and State Regulations
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1. The CRP
shall offer programs and services that are accessible to persons with
disabilities in accordance with Section 504 of the Rehabilitation Act of
1973, as amended (29 U.S.C. 794), the Americans with Disabilities Act, and
the Illinois Accessibility Code (71 Ill. Adm. Code 400).
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2. The CRP
shall engage in an Affirmative Action Program that provides documentation of
its non-discrimination policy and staff characteristics as required by
Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794).
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3. The CRP
shall show evidence of compliance with both federal and State Department of
Labor rules and regulations governing wage reimbursement and the Workers'
Compensation Act [820 ILCS 305].
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4. The CRP
shall comply with the Department of Human Services rules regarding
Fiscal/Administrative Recordkeeping and Requirements (89 Ill. Adm. Code 509).
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ORGANIZATION AND ADMINISTRATION RECOMMENDATIONS
(COMMENTS):
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2. PROGRAMS AND SERVICES
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Reviewer
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A. Applicable Standards
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1. Description
of services offered
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2. Information
provided on evaluations, trainings, and placements provided to individuals
with disabilities.
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3. Requirements
of all CRPs:
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a. Maintain
confidential case files made available only to authorized personnel.
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b. Designated
staff responsible for administrative decision making.
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c. Persons
on waiting lists shall be contacted monthly, apprised of their status, and
given sufficient information to decide whether to remain on the waiting list
or seek services elsewhere.
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d. Clearly
defined entrance and exit criteria for each service provided.
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e. Individuals
referred for services shall be notified in writing of their acceptance or
nonacceptance into the program.
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f. Individuals
will be informed of rights and remedies, including the right to appeal an
agency decision.
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B. 89
Ill. Adm. Code 530.130
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1. Applicant
provides at least one employment service: job placement, supported
employment, customized employment, services and training, and/or job
retention.
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2. Applicant
holds regular and appropriate staffings to allow for review and discussion of
the individual's progress towards achieving their employment goal and
objectives.
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3. Participants
are given the opportunity to be present at each staffing and participate in
the development of the service plan through informed choice, commiserate with
89 Ill. Adm. Code 572 and 89 Ill. Adm. Code 590.40.
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4. Applicant
is able to provide reports to demonstrate customers continued stability in
employment pursuant to 89 Ill. Adm. Code 595.40.
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PROGRAM AND SERVICES RECOMMENDATIONS (COMMENTS):
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3. SAFETY
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Reviewer
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A. Applicable Standards
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1. Applicant
meets standards as identified in 89 Ill. Adm. Code 509.90:
Life Safety Standards and
Requirements.
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2. Applicant
has documentation of an accessibility report provided by a certified third
party.
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3. All
services are provided in a safe environment.
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4. Documented
safety and emergency plan is updated annually.
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5. Independent,
comprehensive safety reviews are conducted at least every two years by a
qualified safety specialist and reports submitted to DHS-DRS.
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6. Staff
will be certified in first aid, CPR, and AED and present in the facility
where customers are present.
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SAFETY RECOMMENDATIONS (COMMENTS):
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4. CONTRACTS
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Reviewer
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A. Applicable Standards
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1. Applicant
will continue to meet DHS Contract Administration requirements.
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2. All
fiscal and customer files must be maintained for a minimum of five years.
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3. Contract
monitoring information, which includes utilization, will be maintained by
DRS.
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4. CRP's
will be reviewed at minimum every three years to ensure compliance with
contractual requirements.
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5. Executed
contracts will require review of customer files, at minimum, once every three
years and will include the following information:
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a. Copy
of Referral (if applicable) sent to DRS
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b. Release
of Information signed by customer and program staff
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c. Copies
of all forms related to DRS customers, including services paid on a voucher.
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d. Monthly
billing
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e. Customer
Progress notes
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f. Staffing
Notes signed by all parties.
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g. CRP Service
Plan signed by customer and program staff.
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h. Copies
of Individualized Plan for Employment (IPE) with customer and DRS signatures.
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i. Copies
of Notification of Services (NOS) signed by DRS, including cancellation NOS
if applicable.
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CONTRACT RECOMMENDATIONS (COMMENTS):
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APPLICATION DECISION
Reviewer check only one:
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APPROVED
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CONDITIONALLY APPROVED
(Contingent on the receipt of additional materials or
revisions needed to remedy any minor deficiencies in the proposed program as
described below)
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NOT APPROVED
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CONDITIONS TO REMEDY OR REASONS FOR DENIAL:
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CRP Representative / Date
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DHS-DRS-TCRS Contract Advisor / Date
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DHS-DRS-TCRS Manager / Date
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DHS-DRS Assistant Bureau Chief / Date
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DHS-DRS Bureau Chief / Date
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DHS-DRS Director or Designee / Date
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NOTIFICATION:
Final notice will be sent to potential CRP within 30
calendar days of Initial Contract Standards Survey completion. If there are
areas to be corrected, a corrective action plan will be developed by the CRP and
submitted to DRS. The plan shall indicate timeframes in which the areas shall
be compliant. The CRP must notify DRS when corrections have been made and are
ready for follow-up review. Once the potential CRP is compliant, a final
determination on a contract will be made and the potential CRP will be notified
within 10 calendar days.
APPEAL PROCESS:
The CRP has the right to appeal the evaluation report under
89 Ill. Adm. Code 510.
(Source: Added at 48 Ill. Reg. 3129,
effective February 16, 2024)
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