TITLE 83: PUBLIC UTILITIES CHAPTER I: ILLINOIS COMMERCE COMMISSION SUBCHAPTER f: TELEPHONE UTILITIES PART 735 PROCEDURES GOVERNING THE ESTABLISHMENT OF CREDIT, BILLING, DEPOSITS, TERMINATION OF SERVICE AND ISSUANCE OF TELEPHONE DIRECTORIES FOR LOCAL EXCHANGE TELECOMMUNICATIONS CARRIERS IN THE STATE OF ILLINOIS The General Assembly's Illinois Administrative Code database includes only those rulemakings that have been permanently adopted. This menu will point out the Sections on which an emergency rule (valid for a maximum of 150 days, usually until replaced by a permanent rulemaking) exists. The emergency rulemaking is linked through the notation that follows the Section heading in the menu. View Entire Part Section 735.10 Definitions Section 735.20 Policy Section 735.30 Scope and Application Section 735.40 Discrimination Prohibited Section 735.50 Variance Section 735.60 Saving Clause Section 735.70 Customer Billing Section 735.80 Deferred Payment Agreements Section 735.90 Preferred Payment Dates Section 735.100 Applicants for Service Section 735.110 Present Customers Section 735.120 Deposits Section 735.121 Refunds of Additional Charges Section 735.130 Discontinuance or Refusal of Service Section 735.140 Illness Provision Section 735.150 Payment for Service Section 735.160 Past Due Bills Section 735.170 Service Restoral Charge Section 735.180 Directories Section 735.190 Dispute Procedures Section 735.200 Commission Complaint Procedures Section 735.210 Public Notice of Commission Rules Section 735.220 Second Language Section 735.230 Customer Information Booklet Section 735.APPENDIX A Notice of Discontinuance of Service Section 735.APPENDIX B Requirements to Avoid Shutoff of Service in the Event of Illness Section 735.APPENDIX C Public Notice Concerning Availability of this Part

AUTHORITY: Implementing Sections 8-101 and 9-252 and authorized by Section 10-101 of the Public Utilities Act [220 ILCS 5/8-101, 9-252 and 10-101].

SOURCE: Adopted at 7 Ill. Reg. 2108, effective February 4, 1983; codified at 7 Ill. Reg. 15969; emergency amendment at 7 Ill. Reg. 16055, effective November 17, 1983, for a maximum of 150 days; amended at 8 Ill. Reg. 5161, effective April 13, 1984; amended at 18 Ill. Reg. 4146, effective March 15, 1994; amended at 18 Ill. Reg. 6164, effective May 1, 1994; amended at 18 Ill. Reg. 17981, effective December 15, 1994; emergency amendment at 25 Ill. Reg. 16552, effective December 13, 2001 for a maximum of 150 days; amended at 26 Ill. Reg. 7078, effective May 1, 2002; amended at 34 Ill. Reg. 3263, effective March 1, 2010; amended at 37 Ill. Reg. 8373, effective July 1, 2013.